Top Questions We Get Asked By Enterprises
The most common sales questions asked by our enterprise prospects, and how we respond.
TABLE OF CONTENTS
"We already have Kubernetes experts; we don't need another management tool."
Even Kubernetes experts can benefit from Portainer. While they know the technical details, Portainer streamlines operational tasks, saving valuable time and reducing manual work. This allows your experts to focus on higher-value activities like optimizing workloads and developing new features, rather than constantly managing configurations. Portainer simplifies everything from deploying apps to managing RBAC policies and monitoring health, empowering your team to be more productive
"We already use Kubernetes and other open-source tools like Helm and Prometheus. Why add Portainer?"
Portainer complements your existing tools. It doesn’t replace them but rather integrates seamlessly, giving you a unified, simplified management plane. You can still use Helm, Prometheus, and other tools within Portainer’s interface, making the operational workflow smoother and reducing the need to juggle multiple dashboards. Portainer accelerates your DevOps processes without forcing you to abandon your current toolset.
"My team is not familiar with Kubernetes or Docker; we don’t have the skills to manage it."
"We have a complex multi-cluster environment, and a single management platform won’t cover our needs."
Portainer is designed to scale with your environment, whether you're running single or multi-cluster operations. It provides a centralized management interface for all your clusters, allowing you to manage them consistently from one place. No matter where your clusters are located—on-premise, in the cloud, or hybrid—you can oversee and manage them with ease through Portainer.
"We’ve invested heavily in OpenShift; why would we switch to Portainer?"
Portainer is not about replacing OpenShift but offering a lightweight, more accessible solution if you need flexibility in managing diverse environments. OpenShift can be resource-intensive and overkill for smaller workloads, especially for edge deployments or lightweight apps. Portainer provides a cost-effective alternative, particularly for those cases where you need Kubernetes management without the heavy footprint of OpenShift. For more information read our blog "Maximise your OpenShift Investment with Portainer: Multi-Cluster Management without the premium price tag."
"How does Portainer manage security? We need robust security and governance in place."
Portainer offers granular RBAC (role-based access control), secure registry management, and audit logging to ensure you maintain strong security practices across your environments. It also integrates with your existing security protocols, ensuring that your compliance and governance standards are maintained. With Portainer, you get enterprise-grade security, while still simplifying container and Kubernetes management.
"Our developers need more control over deployments, but we worry about the risk of things going wrong."
Portainer allows you to strike the perfect balance between control and governance. You can define what developers can and can’t do by setting fine-grained permissions and access controls. This ensures that they have the autonomy to deploy and manage applications within predefined boundaries, minimizing the risk of errors while maximizing operational efficiency.
"Is Portainer only for managing Docker? We’ve moved most of our workloads to Kubernetes."
Portainer has evolved beyond its roots in Docker management and is now a comprehensive solution for managing both Docker and Kubernetes. Whether you're working with microservices on Docker or orchestrating larger Kubernetes clusters, Portainer provides a single platform to manage both environments. This makes it easier to transition between container technologies and ensures you have the flexibility to adapt as your needs grow.
"How does Portainer help with edge computing?"
Portainer is ideal for managing edge environments, where resources are often limited, and complexity must be minimized. It provides centralized management for edge deployments, ensuring that you can deploy, monitor, and update edge-based Kubernetes or Docker environments just as easily as you would in the cloud or on-premise. Portainer’s lightweight footprint and simplicity make it perfect for edge computing scenarios.
"Our business demands high availability and disaster recovery; how does Portainer support this?"
Portainer supports high availability (HA) configurations and integrates with your disaster recovery strategies by offering multi-node clustering, failover capabilities, and backup management. Whether you're running containers at the edge, on-prem, or in the cloud, Portainer ensures that your applications remain available and resilient even in the face of disruptions.
“We already use Ansible / Terraform / [ other automation system ] for our deployments, why do I need Portainer?”
Portainer does more than just deployments, and can work alongside your existing systems to improve security and functionality. For example, Docker by default gives every user admin privileges. Do you really want your junior developers deploying code via an automated system that has full admin access to your environments? Portainer’s RBAC lets you selectively define what each user has access to, and can be used with your existing automation tools to give them only the access they need to do what they need to do.
In addition, what happens when an automated deployment goes wrong? Do you just redeploy and hope for the best? Portainer gives you a user-friendly interface for digging into what actually caused the failed deployment through logging and cluster overview tools that you wouldn’t have from your automation systems.
“We cannot see why we would use Portainer BE over CE.. we can just deploy an instance of Portainer per environment, and negate the need for RBAC."
Deploying multiple instances of Portainer CE across different environments can work in smaller setups, but it quickly becomes inefficient as your environments scale. Each instance would need to be managed independently, leading to increased overhead in terms of updates, configuration, and monitoring.
Portainer BE provides a centralized management platform with Role-Based Access Control (RBAC), ensuring consistent governance across all environments. With RBAC, you gain granular control over user permissions, ensuring the right people have access to the right environments and resources without having to maintain separate Portainer instances.
Additionally, BE includes key enterprise features like audit logging, registry management, and enhanced support—designed to reduce complexity and operational burden as your infrastructure grows.
“Portainer does not make sense financially for our business right now / or Portainer is too expensive for us / Portainer costs too much."
The real question here is not the upfront cost of Portainer but the operational savings and productivity improvements you'll realize by using it. For businesses managing Kubernetes or containerized environments, we've seen up to 40% reduction in infrastructure management overhead, compared to manual processes or more piecemeal solutions.
Without Portainer, you could face increased development time, added complexity in managing multiple clusters, and costly troubleshooting delays. If you look at how Portainer improves the time-to-value for your teams, especially by reducing trial-and-error in DevOps and deployment processes, you'd see a payback period that easily offsets the initial investment.
Portainer also significantly reduces your exposure to operational risks. For example, you’ll have access to built-in governance, role-based access control (RBAC), and multi-cluster management features that ensure your teams deploy and manage applications securely and consistently across environments. If these capabilities prevent even one significant outage or security breach, the investment will have more than paid for itself.
Companies leveraging Portainer are able to innovate and push new features to market faster. If cutting down your release cycles or speeding up time-to-market is a priority, Portainer gives you a platform to achieve that without scaling your team or adding complexity.
Further resources
- Customer stories
- Help me pitch Portainer to my business (email template)
- Portainer Proof of Concept Test Plan
- Containerization Operational Maturity Framework - Is your organization ready?
- Why everyone as an admin is a bad idea
- Kubernetes is complex; scare-mongering or reality?
- Portainer vs Rancher vs OpenShift; a comparative guide