Services and Support

Docker Consulting

As the developers of Portainer, we have spent considerable time understanding the intricacies of Docker, and how to build and manage Docker at Enterprise scale. Through our own requirements for application testing and support, we have built up a vast array of experiences with Docker Swarm/SwarmMode (SwarmKit), Docker on Linux and Docker on Windows. We have used Docker on premises, Docker in AWS and Docker on Azure. We have used pretty much every conceivable way of deploying Docker.

If you are looking to deploy Docker, and would like to engage a consulting partner who can advise you on the best way to design and build your environment, then the team at Portainer are here to help.

In addition, we understand how best to use containers and how to deploy application stacks into containers in the most effective way. Should you need guidance on how to transition your application into a micro-service world, we are only too happy to guide you.

Portainer consulting staff are available on a "per week" engagement model, and services are either remote (webex/phone), or for longer assignments, we are happy for onsite sessions (T&E charged at cost).



Commercial Support

Whilst Portainer is designed to be simple to use, and has active community support, there remains benefits from having commercial support when used in business environments.

There are three support options available, and these are able to be subscribed on a monthly or annual basis.

Personal support

Personal support is USD $25 per month (or USD $250 per year) per named user. This support provides access to the Portainer engineering and development staff through a dedicated slack channel. Response time for requests is 24 hours. Personal support is designed for sole trader or home users only.

Business support

Business support is USD $495 per month (or USD $4,950 per year) and provides support for an unlimited number of Portainer users from a single email domain. This support gives access to the Portainer engineering and development staff through a dedicated slack channel, email, and when needed telephone. Response time for requests is 12 hours and business support customers are provided early access to patches for known issues.

Enterprise support

Enterprise support is USD $1,495 per month (or USD $14,950 per year) and provides support for an unlimited number of Portainer users from a single email domain. This support enables unlimited 24x7, 4 hour response time access to the Portainer engineering and development staff via phone, webex, email and a dedicated 24x7 monitored slack group.

This support provides instant access to our developers who can immediately produce patches for Portainer bugs if encountered.

Contact us now